Terms & Warranty
SweetCheeks Bike Seats LLC
Limited Product Warranty
This Limited Warranty (“Warranty”) is a voluntary manufacturer’s warranty by SweetCheeks Bike Seats LLC. This Warranty applies to you only if you are the original retail purchaser of the Pro-Solo Bike Seat (the “Product”) and you purchased the Product directly from www.BikeSweetCheeks.com. This Warranty applies only to the original retail purchaser and is not transferable.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
OUR RESPONSIBILITY FOR DEFECTIVE GOODS IS LIMITED TO REPAIR OR REPLACEMENT AS DESCRIBED BELOW IN THIS WARRANTY STATEMENT.
Important Safet Information:
Before your first ride, please read the installation and adjustment instructions provided at www.BikeSweetCheeks.com. They contain important safety information and information about assembly, use, and maintenance. It is your responsibility to ensure that all parts included are properly installed, all functional parts are adjusted properly, and subsequent normal maintenance services and adjustments necessary to ensure safe operation are properly made.
What Does This Limited Warranty Cover?
Frame and Parts: SweetCheeks Bike Seats LLC warrants the metal frame, bearings, spacers, ABS body, and locknuts will be free from defects in materials and workmanship for a period of two (2) years from the date of original retail purchase. SweetCheeks Bike Seats LLC will either repair the defective part(s) or, at SweetCheeks Bike Seats LLC’s option, replace the defective part(s) with the same or most similar part(s) currently available, free of charge. Inventories are not permanently maintained, therefore the exact replacement may be unavailable. If the Product or any part is to be replaced, it must be returned to SweetCheeks Bike Seats LLC before the replacement will be provided.
Cushion: SweetCheeks Bike Seats LLC warrants the foam cushions and fabric will be free from defects in materials and workmanship for a period of one (1) year from the date of the original retail purchase. This warranty excludes normal wear and tear, fading of fabric color, damage from misuse or abuse, and rips and tears. SweetCheeks Bike Seats LLC will either repair the defective cushion or fabric or, at SweetCheeks Bike Seats LLC’s option, replace it with the same or most similar cushion or fabric currently available, free of charge. Inventories are not permanently maintained, therefore the exact replacement or exact color may be unavailable. If the Product or cushion/fabric is to be replaced, it must be returned to SweetCheeks Bike Seats LLC before the replacement will be provided.
Wear and tear will inevitably occur as a result of normal riding. The forward and rearward rotational stops on the ABS body may show depressions. Scratches, scrapes, and fading of the Product and its components can result from normal use and exposure to the elements. The seat cushion fabric may exhibit a texture change, or the cushion foam may become less resilient as a result of wear and tear. These wear and tear items are not covered by this Warranty.
THE WARRANTY PERIOD IS NOT EXTENDED IF WE REPAIR OR REPLACE THE PRODUCT. WE MAY CHANGE THE AVAILABILITY OF THIS LIMITED WARRANTY AT OUR DISCRETION, BUT ANY CHANGES WILL NOT BE RETROACTIVE.
When Does This Limited Warranty Not Apply?
This Warranty is void and does not apply under any of the following circumstances:
- Improper installation of parts or failure to properly maintain or adjust the Product.
- Alteration or modification of the Product or its components.
- Addition of parts or accessories not originally intended for or compatible with the Product.
- Crash, neglect, or abnormal, excessive, or improper use.
- Damage or corrosion caused by exposure to the elements other than normal exterior use.
- Use of Product by a rider weighing in excess of 250 pounds.
- Use of Product by more than one simultaneous rider.
- Use of Product in connection with mountain biking, off-road biking, stunting, or jumping. The Product is designed for general transportation and recreational use on paved roads, it was not designed to withstand abuse associated with mountain biking, off-road biking, stunting, or jumping.
SweetCheeks Bike Seats LLC branded apparel and fabric items are not covered under this warranty.
How to Obtain Warranty Service:
Follow direction provided at this link:
DISCLAIMER OF IMPLIED WARRANTIES AND LIMITATION OF LIABILITY:
TO THE EXTENT NOT PROHIBITED BY LAW. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS LIMITED WARRANTY STATEMENT AND TO THE EXTENT NOT PROHIBITED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION. THE WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NIT APPLY TO YOU. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED UNDER THE LAWS OF YOUR JURISDICTION, WE LIMIT THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
TO THE FULLEST EXTENT PERMITTED BY LAW, SWEETCHEEKS BIKE SEATS LLC’S TOTAL LIABILITY UNDER THIS WARRANTY SHALL BE NO GREATER THAN THE AMOUNT OF THE ORIGINAL PURCHASE PRICE AND IN NO EVENT SHALL SWEETCHEEKS BIKE SEATS LLC BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES. THIS LIMITATION DOES NOT EXCLUDE LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY SWEETCHEEKS BIKE SEATS LLC’S NEGLIGENCE.